1. Scope

This policy applies to personal data collected through our website, communications, service agreements, and other interactions with customers, suppliers, contractors, job applicants, or visitors (collectively "you"). It does not apply to information that has been anonymized so that you cannot be identified.

2. Information We Collect

We may collect and process the following categories of information:

• Contact information: name, company name, postal address, email address, phone number.
• Project & commercial details: project specifications, quotations, contracts, billing & payment details.
• Technical data: IP address, device and browser type, analytics data, log files (when you visit our website).
• Employment applications: CVs/resumes, qualifications, references, interview notes (for recruitment).
• Communications: records of emails, calls, messages, and meeting notes where you contact us or we contact you.

3. How We Use Your Information

We use personal data for the following purposes:

• To provide, manage and deliver our services and products (design, installation, commissioning, maintenance, manufacturing of panels, solar projects, pipelines, etc.).
• To prepare quotes, contracts, invoices and process payments.
• To communicate with you about projects, service updates, requests, and support.
• To carry out recruitment and onboarding processes for job applicants.
• To improve and optimize our website and marketing (analytics, user experience).
• To comply with legal, regulatory, tax and contractual obligations.

4. Legal Basis for Processing (If Applicable)

Where required by law (for example under data protection regulations), we rely on one or more of the following legal bases to process personal data:

• Performance of a contract with you (or to take steps prior to entering into a contract).
• Compliance with legal obligations to which we are subject.
• Our legitimate interests (e.g., to run and grow our business, to provide services, to secure our systems), provided those interests are not overridden by your rights.
• Your consent—for example for marketing communications where consent is required.

5. Sharing and Disclosure

We may share personal information with:

• Service providers and subcontractors who perform services on our behalf (e.g., logistics, IT, payment processors) under appropriate confidentiality agreements.
• Professional advisers such as auditors, lawyers and accountants when necessary.
• Regulatory bodies, government authorities or courts when required by law or to protect our legal rights.
• Other third parties with your consent or at your direction.

We do not sell personal data to third parties.

6. International Transfers

If we transfer your information outside your country of residence (for example to service providers or partners), we will take reasonable steps to ensure it is protected in accordance with this policy and applicable law (e.g., contractual safeguards).

7. Data Retention

We retain personal data only as long as necessary to fulfil the purposes described in this policy, to comply with legal or contractual obligations, resolve disputes, enforce our agreements, and for legitimate business purposes. Retention periods vary by category of data and the nature of the records.

8. Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, accidental loss, disclosure, alteration or misuse. These include access controls, secure servers, and staff training. While we strive to protect your data, no system is completely secure—please notify us promptly if you suspect any breach.

9. Cookies & Tracking

Our website may use cookies and similar tracking technologies (analytics, session cookies) to improve site performance and user experience. You can manage cookie preferences through your browser settings or (where available) via the cookie controls on our site.

10. Your Rights

Depending on your jurisdiction and subject to applicable law, you may have rights including:

• Accessing the personal data we hold about you.
• Requesting correction of inaccurate or incomplete data.
• Requesting deletion or restriction of processing.
• Objecting to certain processing activities (including direct marketing).
• Requesting data portability where applicable.

To exercise these rights, please contact us using the details below. We may ask for information to verify your identity before responding to requests.

11. Third-Party Links & Services

Our site may contain links to third-party websites or services. This Privacy Policy does not cover external websites. We encourage you to read the privacy policies of those third parties before providing personal information.

12. Children

Our services and website are not directed at children under the age of 16 (or the applicable age in your jurisdiction). We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us and we will take steps to remove it.

13. Changes to this Policy

We may update this Privacy Policy from time to time. When we make material changes we will post a prominent notice on our website and update the effective date above. Please review this page periodically to stay informed.

14. Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact:

Bijatech MEP Solutions Pvt. Ltd.
Registered Office: [Your Registered Office Address]
Email: info@bijatechmep.com
Phone: [Your Contact Number]